Privacy Policy
Last updated: March 9, 2026
AutoReEngage ("we", "our", or "us") operates a customer engagement platform designed to help businesses communicate with their customers and improve customer retention.
This Privacy Policy explains how we collect, use, and protect information when businesses use our platform.
Information We Collect
When businesses use AutoReEngage, we may collect the following types of information:
Business Account Information
- Business name
- Business contact details
- Account login information
Messaging and Customer Data
- Customer phone numbers provided by the business
- Message content sent through the platform
- Message delivery status and engagement information
Technical Information
- IP address
- Browser type
- Device information
- Usage data related to the platform
How We Use Information
We use collected information to:
- Provide and operate the AutoReEngage platform
- Enable businesses to send messages to their customers through integrated communication channels such as WhatsApp
- Monitor system performance and improve our services
- Provide customer support
- Ensure security and prevent misuse of the platform
How Messaging Data Is Used
Businesses that use AutoReEngage connect their own messaging accounts to communicate with their customers. We process messaging data only to deliver messages and manage communication on behalf of the business using the platform.
AutoReEngage does not use customer messaging data for advertising purposes.
Data Sharing
We do not sell personal data.
We may share information only when necessary to operate our services, such as with infrastructure providers or messaging platforms required to deliver messages.
Data Security
We implement appropriate technical and organizational measures to protect information against unauthorized access, loss, misuse, or alteration.
Data Retention
Information is retained only as long as necessary to provide our services and comply with legal obligations.
Businesses using AutoReEngage can request deletion of their account and associated data.
Third-Party Services
Our platform may integrate with third-party services such as messaging platforms to deliver communication features. These services may process data according to their own privacy policies.
Changes to This Privacy Policy
We may update this policy periodically. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: support@autoreengage.com